Return & Refund Policy
Website: www.DaonExotix.com
At DaonExotix.com, we take pride in delivering premium THC products and ensuring your satisfaction. Due to the nature of our products and legal regulations, we maintain a strict return and refund policy as outlined below.
đź”’ All Sales Are Final
For health, safety, and compliance reasons, all sales are final once an order is placed. We are unable to accept returns or exchanges on any THC or cannabis-infused products.
âś… Damaged or Incorrect Orders
If you receive an item that is:
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Damaged
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Incorrect
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Missing from your package
Please contact us within 48 hours of delivery. We’ll require clear photos of the issue and your order number. Once verified, we will issue a replacement or refund, depending on product availability.
❌ We Do Not Offer Refunds For:
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Buyer’s remorse or change of mind
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Inaccurate shipping information provided by the customer
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Delays caused by postal services or customs
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Opened or used products
📦 Return Shipping
If a return is approved due to our error (e.g., incorrect or damaged product), we will cover return shipping costs. Do not send products back without first receiving confirmation from our support team.
đź“© How to Start a Claim
To report an issue or request a refund:
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Email: daonexotix2@gmail.com
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Subject: “Return/Refund Request – Order #[Your Order Number]”
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Include photos and a brief explanation
Our team will respond within 24–48 business hours.